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All servers have been upgraded to the latest stable CPanel build (7.4.0+); updates include MySQL 4.0143, Exim 4, Mailman 2.1.2, phpMyAdmin 2.5.1, imp 3.2.1, and phpbb 2.0.5. Included in the udpate are spam boxes: users can now choose to have all spam tagged by SpamAssassin sent to a folder called 'spam' instead of their 'inbox'. Fantastico includes the following applications that can be installed automatically with just a few clicks: PHP-Nuke, Post-Nuke, phpWebSite, xoops, b2, pMachine Free, phpBB2, Invision Board, PHP Support Tickets, Support Services Manager, OS Commerce 2.2, 4images Gallery, PHPauction, PHProjekt, phpLinks, Moodle, Noah's Classifieds, PHPlist, WebCalendar Our newest server Owl is now online, it's specs are state of the art Intel Dual XEON™ 2.4GHz processors with 2.0GB ECC RAM, 2 - 80GB Seagate 7200rpm hard drives and a hardened secure kernel. The network status, server uptime and annoucements page has now been moved to a location off the NAC datacenter network to ensure all clients are kept up-to-date if issues arise. In order to better serve current and future clients, we have completely redesigned our website. Some of the new features include more in-depth knowledge base, pre-sales faq, and account center.

Have some questions?

Please check out the pre-sales faqs and knowledge base. You may also directly contact us.

The strength of our infrastructure and support systems makes it possible for Kmet Hosting to offer an industry-leading 99.9% Guaranteed Uptime policy, covering all Web sites hosted on our servers. Subject to the terms of the Guaranteed Uptime policy ('SLA'), a customer's Web site will be up and available at least 99.9% of the time in any given calendar month, or the customer will receive a credit towards his or her next month's Web hosting services, according to the current Service Level Agreement show below.

Montly Uptime Credit 95% to 99.9% 25% 90% to 94.9% 50% 89.9% or below 100%	In the event that your web site is not available for more than 99.9% within a month, Kmet Hosting will credit the following month's service fee according to the chart to the left. The domain name being credited must still be active on our systems during the month following the downtime to receive credit. Maximum credit shall not exceed the basic monthly service charge for the affected month. Credit can only be applied to services for the specific domain name that experienced the downtime and does not have a cash value.
COVERAGE This Web Site Availability Service Level Agreement applies to you if you have ordered any hosting plans ("Service") and you are in good financial standing with Kmet Hosting. SERVICE LEVEL Kmet Hosting endeavors to have network connectivity available for http access by third parties 99.9% of the time ("Web Site Availability"). CREDITS In the event that there is no Web Site Availability, Kmet Hosting will credit the monthly service charge for the Service as calculated below and as measured 24-hours a day in a calendar month, with the maximum credit not to exceed the monthly service charge for the affected month: Web Site Availability Credit 95% to 99.9% = 25% 90% to 94.9% = 50% 89.9% or below = 100% In order for you to receive a credit on your account, you must request such credit within seven (7) business days after you experienced no Web Site Availability. you must request credit by sending an electronic mail message to support@kmethosting.com. For security, the body of this message must contain your account number/domain name, the dates and times of the unavailability of your web site, and such other customer identification requested by Kmet Hosting. Credits will usually be applied within sixty (60) days of your credit request. Credit to your account shall be your sole and exclusive remedy in the event that there is no Web Site Availability. RESTRICTIONS Credits shall not be provided to you in the event that you have no Web Site Availability resulting from (i) scheduled maintenance, (ii) your behavior or the performance or failure of your equipment, facilities or applications, or (iii) circumstances beyond Kmet Hosting's reasonable control, including, without limitation, acts of any governmental body, war, insurrection, sabotage, embargo, fire, flood, strike or other labor disturbance, interruption of or delay in transportation, unavailability of interruption or delay in telecommunications or third party services (including DNS propagation), failure of third party software or hardware or inability to obtain raw materials, supplies, or power used in or equipment needed for provision of your Web Site. LIMITATIONS On-line problems occur continuously. There might come a time when you cannot access your website or any other service. This is not necessarily due to Kmet Hosting. Perhaps your ISP is experiencing technical difficulties, or there might be a routing problem between your ISP and Kmet Hosting, making communication difficult or impossible. We cannot bear the responsibility of such problems. Our monitoring agents determine the uptime of our service, and not any one client's experience.